Presented by: ESI International
Duration: 13:30 minutes
PDUs: According to PMI, PDUs are used to quantify approved professional development activities. Typically, you earn one PDU for one hour (60 minutes) spent in a planned, structured professional development activity.
Even on the sunniest of days, there are delays. And, even when everything looks as if it should be flawless, there are hiccups in the process.
In this project management podcast, Carl Pritchard, PMP®, examines four major concerns in projects and what we can learn from the airline industry about delays, customer relations, "flight control" and the post-project experience.
This article first appeared in ESI Horizons, a free, monthly newsletter focusing on issues, processes and challenges in project management and business analysis.
* Professional Development: The Project Management Institute requires that a PMP® earn 60 Professional Development Units (PDUs) every three years in order to maintain certification. More Information on PDUs.