Expert knowledge is a prized possession in today’s business environment. Without it, businesses would lack the ability to innovate and compete in the global marketplace. But in today’s business world, deep technical knowledge is not enough—especially if you are moving up the ranks. Your technical knowledge must be complemented by business acumen—or general knowledge of the “rules of engagement” in business.

This course sets the stage for maximizing the performance of technical professionals by incorporating business considerations into their perspective. You will learn to leverage variables related to the business environment, business thinking, business interactions and business outcomes. The course provides you the opportunity to practice analyzing business situations and applying new skills to common business issues. You’ll also become familiar with best practices in business etiquette, communications and conflict management.

Discover the value and impact of business skills and how you can apply them to achieve greater success. In this course, you’ll learn to apply ESI’s practical Mindset Model for interpreting different business situations, identifying goals, communicating effectively, and leveraging a variety of business “influencers.” You’ll be introduced to typical financial measures used to measure business success. You’ll walk away with a firm grasp of what you must be aware of to be successful in business, as well as a plan for personal development.