In This Issue

• Implementing a Measurement Program across an Enterprise / Part III
  

  This three-article series describes first-hand the challenges, program goals, basic concepts, critical success factors and lessons learned. Part III looks specifically at the resistance many organizations face when working to implement a measurement program, and offers you practical tips on winning over those with reservations.

• Global Delivery Model in IT Outsourcing – An Overview

  This article discusses Global Delivery Model (GDM), known as a more holistic approach to traditional outsourcing. See how this model allows clients the freedom to choose the most appropriate engagement model for their requirements, while still allowing for the best practices of their offshore based vendors. You'll gain a substantial background on GDM, as well as a better understanding of the role of the project manager and tips for choosing vendors in this new model.

• Industry News and Notes
• Upcoming Events

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