Program Management
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  • Increase your effectiveness and efficiency as a program manager in achieving the strategic value of a program
    Follow a systematic approach to managing programs
    Apply proven tools and techniques to program management
    Recognize benefits management as the primary responsibility of the program manager
    Use a standard vocabulary for program management
    Distinguish between projects, programs and portfolios; and project management, program management and portfolio management
    Describe the program life cycle and recognize the value of following this approach
    Understand the critical success factors of program management; maintaining alignment with strategy, managing benefits and stakeholders and executing program governance
Course Credits
Course CPE
27
Course PDUs
22.5
Course CEUs
2.2

** Important: Credits may vary by delivery method.

Program management doesn’t simply entail managing interrelated projects-rather; it’s about managing programs to maximize benefits realization while ensuring that programs (and their components) align with organizational strategy and overall strategic objectives. Whether you’re new to the field or a seasoned practitioner, this course offers a hands-on approach to program management.

The course contains an integrated case study and walk participants through the list cycle of a typical program, indentifying critical success factors at each step in the process. In addition to the latest insights from the Standard for Program Management, 2nd Edition, this course is packed with practical application tools, techniques and best practices for managing programs. You’ll learn to initiate a program, develop a solid business case, manage stakeholders at all levels, develop a detailed roadmap (including program and governance plans), and define key deliverables and outputs needed for realizing program benefits. You’ll also manage change and program challenges and close out the program effectively.

  • Introduction to Program Management
    • Relationship and differences between projects, programs and portfolios
    • Program life cycle
    • Interdependencies between projects and programs
    • Critical success factors for program management
  • Pre-program Preparations
    • Strategic benefits of programs
    • Organizational mission, vision and values and how they influence strategy
    • Align program objectives with organizational objectives
    • High-level business case
    • The program manager's role
  • Program initiation
    • Program charter
    • Stakeholder management plan, including schedule and cost estimates
    • Plan for program setup
  • Program Setup
    • Program architecture
    • Benefits realization plan
    • Program management plan
    • Plan for the remainder of the program
    • Set up the program infrastructure; including governance tools, PMO, facilities and other processes
    • Metrics for measuring and controlling the program
  • Delivery of Program Benefits
    • Governance structure for monitoring and controlling program components
    • Factors for project sequencing in order to meet program objectives and realize benefits
    • Monitor the program
    • Respond to program change and execute corrective actions when necessary
    • Coordinate activities between program components/projects
    • Manage impact of organizational changes and benefits
  • Program Closure
    • Stakeholder communication
    • Ensure program closure and benefits realization
    • Program closure activities
    • Transition to operations and maintenance
    • Lessons learned

"I would absolutely recommend this course — it was one of the best professional courses I’ve taken. The course was engaging and packed with real-life experiences that were memorable and applicable."

Kimberly Kinney, Senior Analyst
U.S Department of Defense
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