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Telecommunications

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Success in this dynamic industry depends on the ability of telecommunications companies to:

• Adhere to constantly changing industry regulations and use the guidelines set by these regulations to improve business processes
• View mergers and the consolidation of services as growth opportunities while at the same time understanding and managing the inherent risks
• Define clear success criteria for projects and manage changing requirements

Highly-Regulated Industries Call for Flawless Business Processes

While the telecommunications industry is moving toward deregulation in certain areas, the FCC and acts such as the Sarbanes-Oxley Act still affect almost every aspect of daily telecommunications business. These regulations force organizations to keep precise track of all processes, ensuring compliance with a vast set of constantly changing rules. Sarbanes-Oxley presents a particularly complex challenge for this industry, as acquisitions and routine product and process changes make detailed documentation as multifaceted as the processes themselves.

Heightened corporate compliance requirements, while time-consuming and intricate, present a unique opportunity for organizations in the telecommunications industry. Process improvements fall in line with these demands for stringent internal communications and archiving. Examining and improving processes not only allows organizations to comply with regulations, but can also lead to reduced costs. Project management and business analysis strategies can help telecommunications companies monitor performance and adhere to industry regulations, as well as control costs.

Merging Organizations and the Consolidation of Services Require Strong Project Planning and Risk Management

As telecommunications companies struggle to maintain profitability in an industry inundated with intense competition and changing consumer interests, mergers, acquisitions and the combining of services have become a necessity. These business decisions, while essential to the industry, often bring about a series of high-risk projects and complicated plans.

In their effort to purchase or partner with other organizations, telecommunication companies are forced to form concise strategies and move to common business processes quickly, all the while working to raise stakeholder enthusiasm. As companies merge, consolidate services and grow through acquisitions, proper planning and risk mitigation is essential. Flawless integration is a must in order to maintain quality of products and services. Success in these undertakings is possible, but only when disciplined, rigorous project management and quality assurance techniques are applied.

Short Product Life Cycles Demand Tight Production and Strong Leadership

The profitable life span of today’s telecommunications products is short and requires an increasingly quick time to market. Even the smallest delays can cut expected revenues significantly. A new product must be launched with a realistic scope of work and an aggressive yet attainable development schedule. Unrealistic objectives can cause either late delivery or development of a product that does not meet all of the specifications.

In order to meet these tight production schedules, projects often require teams of people from different departments, various locations or even multiple companies. Project managers in this situation need strong leadership and communication skills, as well as techniques for developing requirements, linking those requirements to specific business goals and understanding the impact of scope changes. Project management and business analysis best practices help managers lead diverse teams while ensuring the timely delivery of products that meet customer requirements and offer a return on investment for the company shareholders.

Learn Proven Techniques from the Leader in Project Management and Business Analysis Training

ESI International understands the unique needs of managers operating in the telecommunications industry. With nearly 25 years of training experience and world-class project management and business analysis curricula, we can help you improve your competitive edge. Having worked with many telecommunications companies to increase profit margins and standardize processes, we can help your organization with project initiatives and in all aspects of market development.

ESI has the largest and most comprehensive repertoire of project management, business analysis and contract management solutions. We can support your company no matter where your offices are located, bringing our instructors and consultants to your site. Our experience with companies of all sizes gives us a unique insight into how organizations can benefit from effective project management and business analysis processes.

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