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Press Release

FOR IMMEDIATE RELEASE

Contact:
+1 (703) 558-3000

Financial Industry Now Has 'One-Stop' Access to Total Solution for Improved Performance

(ARLINGTON, VA - Dec. 7, 1999) -- ESI International, the leading provider of project management training and expertise worldwide, and Omega Performance, the global leader in performance improvement solutions for financial services organizations, have united to provide an expanded offering for financial institutions. Through their new relationship as sister companies, ESI and Omega offer a comprehensive package of performance improvement solutions, leadership development, and management systems that will help financial organizations boost profitability and increase shareholder value.

The relationship between ESI and Omega will introduce Omega clients to ESI's state-of-the-art project management training and consulting services. Omega Performance has a 24-year reputation in the global financial services industry for its extensive expertise in credit, sales, call center, and management performance improvement solutions. Both companies offer solutions that are focused on helping their clients improve quality, reduce cycle time and achieve profit improvement.

Citing the consolidation of the financial service industry, Omega Performance co-founder David Bennett said, "Banks need to manage change faster and better than ever before. Merger task force management will be a critical skill in the next few years. ESI has developed the best methods for managing complex projects in a variety of highly competitive industries. ESI will help our clients implement new management disciplines focused on making the whole organization change faster and better than in the hit-or-miss efforts of the '90s."

"Banks, insurance and securities companies are competing head-on," commented Charles L. Fred, Omega Performance President and CEO. "The winners will be the ones that can use speed as a competitive weapon. How fast they train their people to implement new systems, new products and new sales methods will be a deciding factor." Fred noted that many banks' stock valuations have suffered from poor merger implementation management. "A whole new level of management discipline is needed to manage change in this industry," commented Fred.

ESI International, the world's premier provider of professional project management training, has provided customized solutions to business challenges for many Fortune 500 companies and virtually every branch of the federal government. ESI's wide range of clients includes Lucent Technologies, Ernst & Young, Compaq, Philip Morris Companies, the Internal Revenue Service, the World Bank, the International Monetary Fund and many more.

"ESI's new relationship with Omega is perfectly timed," says Larry Seeley, ESI President. "Competing in the 21st century will require smarter solutions and innovations in organizational improvement. Because we focus on specific solutions to each customer's unique needs, ESI is strategically positioned to offer the financial service industry specific training to meet the challenges ahead. We look forward to working with Omega to help those in financial services manage the complex changes they face."

About ESI International

ESI, a subsidiary of Informa plc (LSE:INF), helps people around the world improve the way they manage projects, contracts, requirements and vendors. In addition to ESI’s more than 100 courses delivered in 18 languages at more than 75 locations worldwide, ESI offers eight certificate programs through our educational partner, The George Washington University in Washington. Founded in 1981, ESI’s worldwide headquarters are in Arlington, Va, USA. To date, ESI’s programs have benefited more than 950,000 professionals worldwide.

For more information visit www.esi-intl.com

For more information on ESI’s custom solutions, call (703) 558-4100 or visit us at www.esi.intl-com.

About Omega Performance Corp.
Omega Performance Corp. is a global learning firm whose mission is to improve the profitability of financial service organizations by improving the performance of their people. Since 1975, more than one million people from more than 2,500 financial organizations have worked with Omega Performance to improve their ability to create outstanding results. For more information, please call (888) OMEGA-PC.