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ESI's Virtual Classroom System Requirements

  1. Internet Voice over Internet Protocol (VoIP) Requirements
    Headset, including microphone. We will be using VoIP, so you will need a microphone in order to speak. Here are some things to look for in a headset:
    • USB (no computer sound card required)
      or
      analog (if you have a good computer sound card)
    • Noise-canceling microphone (unidirectional is ideal)
    • Comfort
    • Long cord (at least 6 feet so you have room to move around)
    • You should be able to purchase a suitable microphone inexpensively either online or through any store that sells electronic equipment.
  2.  

  3. See if Virtual Classroom can run on your computer.
    Centra Systems Check
  4.  

  5. Recommended Hardware Technical Specifications

PC

  • Windows XP, Windows 2000 or Microsoft® Vista
  • 300 MHz or greater processor
  • 256 MB RAM memory
  • Internet Explorer 6.0 or 7.0 (Security set to "Medium" or lower)
  • Sound card (unless using a USB headset)
  • T1, Cable, DSL, or equivalent Internet connection
  • The following URL is listed as a "Trusted site": http://prod1.centra.com
  • ActiveX Controls and VBScript must be enabled
  • 20 MB disc space free for software installation (Administrator rights may be required to enable this, depending on your organization’s IT policies)
  • 1024 x 768 screen resolution
  • High color display

Macintosh:

  • OS X 10.4 or later
  • 600 MHz or greater processor OR 1GHz Intel processor
  • 256 MB RAM memory
  • Internet Explorer 6.0 or 7.0 (Security set to "Medium" or lower)
  • Sound card (unless using a USB headset)
  • T1, Cable, DSL, or equivalent Internet connection
  • The following URL is listed as a "Trusted site": http://prod1.centra.com
  • ActiveX Controls and VBScript must be enabled
  • 20 MB disc space free for software installation (Administrator rights may be required to enable this, depending on your organization’s IT policies)
  • 1024 x 768 screen resolution
  • Millions of colors display

Customer Service

Questions regarding your Virtual Classroom course or about MyESI™?

esi-info@esi-intl.com

Outside U.S
+1 (703) 558-4446

U.S.
(866) ESI-8840


Technical Support

Need help logging in?
esi-info@esi-intl.com

Outside U.S.
+1 (703) 558-4446

U.S.
(888) ESI-8840

Need help while in a session?
Contact Centra Technical Support.

Outside U.S.
+1 (781) 869-4255

U.S.
(888) 617-7499